We will be undergoing routine maintenance to make a back-end update. Users who are connected to the platform in the window of this event may experience a temporary interruption in service and may need to log in again after the maintenance has completed.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

Around 2026-09-29 17:00 UTC, some Saleloft customers began reporting that call activities were not syncing to Salesforce. Our investigation found that a large volume of traffic had slowed job processing, which delayed the sync of call activities to Salesforce. The backlog was fully processed at approximately 22:30 UTC, and call activity sync returned to normal latency performance. We are implementing changes and monitoring to prevent a similar backlog from occurring in the future.

We have confirmed the issue has been resolved for the impacted users.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

The system was stable throughout the peak days of Tuesday + Wednesday this week so we have determined that the issue has been resolved.

A summary of the incident will be posted within the next three US business days.

Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal.

A summary of the incident will be posted within the next three US business days.