Salesloft Status and Maintenance
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Salesloft Web Application Operational
3rd Party Integrations ? Operational
VoIP Provider ? Operational
Vidyard Operational
LinkedIn Operational
Nylas ? Operational
G-Suite Applications Operational
Salesforce Operational
MS Outlook Operational
Salesloft.com Website ? Operational
Salesloft Connect (Chrome Extension) Operational
Conversation Intelligence Operational
Cellular Carriers Operational
90 days ago
100.0 % uptime
Today
Deals ? Operational
90 days ago
100.0 % uptime
Today
Salesloft Help Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
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Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
MacOS 14 (Sonoma) causing audio issues through Google Chrome
Resolved - This incident is now considered resolve. Thanks for your patience.
Nov 27, 08:58 EST
Monitoring - Engineering has been able to push through a fix supplied by our dialer provider that has fixed this issue on our original version of the Salesloft Connect Extension. This means that Mac OS Sonoma should be usable with the extension again. Please ensure you are on version 4.71.14 to take advantage of this fix.

We will be monitoring for the next several hours to ensure stability.
Nov 8, 12:35 EST
Identified - If you are experiencing the microphone permission issue on the the Salesloft Connect Extension, we would guide you to upgrade to our V2 Salesloft Connect extension. We have seen success with our new extension resolving this microphone issue.

You can find instructions on how to make this update in this knowledge base article. Please uninstall your current Salesloft extension before upgrading to the new Salesloft Chrome Extension: https://help.salesloft.com/s/article/Salesloft-Connect-V2-Early-Access?language=en_US
Oct 25, 12:58 EDT
Investigating - The Salesloft team has identified a bug in Google Chrome caused by the latest MacOS 14 update (Sonoma). Users have reported Microphone permissions of Salesloft not saving and their microphone staying disabled. This has shown impact across any applications (not just Salesloft) that use the microphone through Chrome.

Our current recommendation is to postpone any scheduled updates to MacOS 14 Sonoma until this Chrome bug has been addressed. We will update this thread with any new information we receive.

Link here to follow along with the bug report with Chrome: https://bugs.chromium.org/p/chromium/issues/detail?id=1488421
Oct 3, 09:32 EDT
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
Issue with Cadence Call Steps Not Functioning Properly
Resolved - We can now confidently share that the issue regarding the inability to properly execute Cadence Call steps can now be considered resolved. Thank you for your patience in this matter.
Nov 23, 10:28 EST
Monitoring - Our engineering team has deployed a fix that should resolve the issues with executing and logging Cadence Call Steps. Please log out and back in to ensure the applied changes take effect. We will continue monitoring to ensure the changes have the preferred impact.

Our apologies for the inconvenience this has caused.
Nov 23, 07:01 EST
Investigating - We are investigating an issue with Cadence Calls Steps not properly executing or logging with the Salesloft application. This seems to be impacting a large section of our customers at this time. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Nov 23, 05:20 EST
Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023
Gmail Errors: Rate Limit Exceeded
Resolved - This incident has been resolved.
Nov 17, 09:37 EST
Monitoring - API Error rates from Google have stabilized and Salesloft users sending mail via Gmail should see a return to normal sending without these errors. We continue working with our partners at Google to understand the root cause of this temporary increase in error rate with their API.
Nov 16, 15:13 EST
Identified - We are seeing the API error rate from Google come back down to normal levels and are monitoring the Salesloft application to ensure email sending is returning to normal function. We are working with our counterparts at Google to understand the full root cause for these elevated error rates from the Google API.
Nov 16, 14:44 EST
Investigating - The Salesloft team is investigating reports from Gmail users who are receiving 429 Errors - Rate Limit Exceeded. As soon as we have more details we will share them here.
Nov 16, 13:50 EST
Nov 16, 2023
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