Salesloft Status and Maintenance
Monitoring - We can confirm that the gmail loft it issue has been rectified. In order to take advantage of the fix, you will just need to refresh the page. We will monitor to ensure the fix is stable before resolving. Thanks again for your patience.
Oct 22, 20:25 EDT
Investigating - Our engineering team has identified an issue inside Salesloft Connect for Gmail due to a release in Google Workspace’s Rapid release schedule. Users have reported not being able to click the Loft It button inside of Gmail.

The current workaround is to enable outbound sync until the issue is resolve. For more troubleshooting instructions, please check out our Email Troubleshooting Guide Knowledge article.

Engineering is currently investigating this issue. Please continue to monitor the status page for updates. Thank you for your patience.
Oct 22, 15:39 EDT
Salesloft Web Application Operational
3rd Party Integrations ? Operational
VoIP Provider ? Operational
Vidyard Operational
LinkedIn Operational
Nylas ? Operational
G-Suite Applications Operational
Salesforce Operational
MS Outlook Operational
Salesloft.com Website ? Operational
Salesloft Connect (Chrome Extension) Operational
Conversation Intelligence Operational
Cellular Carriers Operational
90 days ago
100.0 % uptime
Today
Deals ? Operational
90 days ago
100.0 % uptime
Today
Salesloft Help Center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Application Response Time
Fetching
Past Incidents
Oct 24, 2021

No incidents reported today.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

Unresolved incident: Issue with Lofting in Gmail.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Resolved - This incident is now considered resolved. Thanks for your patience.
Oct 18, 17:12 EDT
Monitoring - A fix has been implemented so that people should once again have easy access to their templates and assets in Salesloft. You may need to do a hard refresh of Chrome and/or clear your cache if things aren't working automatically. We will continue to monitor for the next hour before resolving this issue.
Oct 18, 14:27 EDT
Update - Our sub-processor is continuing to work on a resolution to the template issue as a top priority but there is a workaround available in the meantime. When executing your cadence steps - just click Insert > Templates > and select the template again for it to load and allow you to make the necessary edits.

We can also confirm that some customers are seeing platform slowness related tho this particular issue.

Please continue to monitor our Status Page for additional updates.
Oct 18, 11:57 EDT
Identified - Our Engineering team has identified that this issue stems from a sub-processor error. They are currently working with the sub-processor as a top priority to resolve this issue. Please continue to monitor our Status Page for additional updates.
Oct 18, 10:16 EDT
Update - Engineering is continuing to work on solving this issue as a top priority but it has not been resolved as of yet. We will post another update in approximately 1 hrs time. Please continue to monitor our Status Page for additional updates.
Oct 18, 09:01 EDT
Investigating - We are investigating an issue with Email template content not initially loading when editing or executing an email cadence step. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Oct 18, 05:51 EDT
Resolved - We can now confirm that this incident is resolved. Thank you for your patience
Oct 18, 14:25 EDT
Monitoring - A fix has been implemented for the issue where customers were having problems logging in. Our Engineering team is currently doing some testing to ensure stability but things seem to be returning to normal. Please continue to monitor our Status Page for additional updates.
Oct 18, 13:40 EDT
Investigating - Some Salesloft users are currently experiencing a service disruption. The Engineering team is working to identify the root cause and implement a solution as fast as possible. We will send an additional update shortly. Please continue to monitor our Status Page for additional updates.
Oct 18, 12:46 EDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - This incident has been resolved.
Oct 14, 15:05 EDT
Update - Automation rules have now caught back up for affected customers. Thanks for your patience.
Oct 14, 15:04 EDT
Monitoring - Engineering has identified that a portion of customers may be experiencing a delay in automation rules firing. They have fixed this issue that caused this and we expect that the automation rules should catch up within 1 hr. Please continue to monitor our Status Page for additional updates.
Oct 14, 14:54 EDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.