Investigating - We are currently performing unplanned maintenance on the Drift Email product. During this time, the Drift Email product will be unavailable, and as a result, Drift Email users may experience intermittent delays in email processing, routing, and dashboard updates.
This does not impact any other Drift, Salesloft, or Clari products or services.
Our engineering team is working to restore full functionality as quickly as possible. Please note that Drift Chat and other platform services remain unaffected and are operating normally.
Feb 06, 2026 - 15:10 EST
Salesloft Web Application
Operational
3rd Party Integrations
Operational
90 days ago
100.0
% uptime
Today
VoIP Provider
Operational
Vidyard
Operational
LinkedIn
Operational
Nylas
Operational
G-Suite Applications
Operational
Salesforce
Operational
MS Outlook
Operational
Hubspot
Operational
Zoom
Operational
90 days ago
100.0
% uptime
Today
Salesloft Connect (Chrome Extension)
Operational
Conversation Intelligence
Operational
Deals
Operational
Drift Chat
Operational
Drift Email
Under Maintenance
Drift Video
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.
Feb 3, 18:08 EST
Investigating -
We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."
Feb 2, 13:59 EST
Resolved -
This incident is now considered resolved. Thank you for your patience
Jan 28, 10:15 EST
Update -
This incident is now considered resolved. Thank you for your patience
Jan 28, 09:20 EST
Investigating -
We are currently investigating reports that Salesforce extension buttons are not appearing as expected within the browser extension. Our engineering team is currently looking into the matter to restore full functionality.
Jan 27, 10:00 EST
Completed -
The scheduled maintenance has been completed.
Jan 26, 16:33 EST
Update -
Analytics data has finished processing, and our Engineering team is continuing to monitor the system. We will resolve the event after 24 hours if no issues are reported.
Jan 25, 17:49 EST
Update -
Dialer recordings are now available. Some analytics data is still being processed. Another update will be posted within the next 24 hours.
Jan 25, 13:51 EST
Verifying -
The infrastructure migration for our US1 hosting environment is complete. All services have been restored. Some analytics data and dialer recordings older than 5 months are being processed. Another update will be posted within the next 24 hours.
Jan 24, 20:54 EST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 24, 11:23 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:03 EST
Scheduled -
We will be performing a critical infrastructure migration to upgrade our hosting environment. This maintenance will result in a temporary service interruption for the Salesloft platform.
Maintenance Schedule: Customer hosted on the US1 Region: Saturday, January 24, 2026. [Starting at 6am EST for an ETA of 16 hours]
During the maintenance window, the support portal will be unavailable. Please use support@salesloft.com to report any issues. If you are trying to log into Salesloft please go to https://app.salesloft.com
During this window, the Salesloft application will be unavailable. Email sending, open/click tracking, and CRM syncing will be paused and will resume automatically once maintenance is complete. Some integrations may be temporarily offline. Please reach out to support if you have any questions
Customer Action: Customers utilizing IP allowlists must update their configurations with our new IP addresses prior to January 24, 2026 to ensure continued connectivity. If you are not utilzing allowlist for App access or other integrations, you may disregard.