Monitoring - Apple released macOS 15.0.1 which “improves compatibility with third-party security software” that is the main cause for users experiencing Dialer issues who updated to 15.0.
The Salesloft team will continue to monitor this space for more updates.
Oct 09, 2024 - 10:40 EDT
Investigating - The Salesloft team has been informed that the most recent version of MacOS Sequoia (MacOS 15) is causing widespread issues with VPNs, antivirus software, and various web browsers which is also impacting users of the Dialer. Some users on MacOS 15 might experience dropped calls and other connectivity issues.
The Salesloft team is monitoring this closely with Apple and our technology partners for remediation. Our recommendation is not to update to the newest OS until an "all clear" is received and these widespread known issues with MacOS 15 are resolved.
We will continue to post updates as we receive them.
Sep 24, 2024 - 11:35 EDT
Resolved -
This incident has been resolved.
Dec 11, 08:55 EST
Monitoring -
We can confirm meeting booking is now working as expected for all customers. We will continue to monitor this issue to ensure no further impact.
Dec 10, 12:59 EST
Investigating -
The Salesloft team is investigating meeting booking failures for a subset of customers. Apologies for the disruption. More info to come.
Dec 10, 11:51 EST
Resolved -
This incident has been resolved.
Dec 6, 07:56 EST
Monitoring -
Engineering has fixed an issue that was causing a service disruption for a subset of our customers. We will monitor the fix to ensure stability once again. Please continue to monitor the status page for updates.
Dec 2, 16:35 EST
Investigating -
We have some reports of service disruption for some of our customers. This can show as slow widget load times, unresponsiveness or other system errors. Engineering is currently investigating this issue. Please continue to monitor the status page for updates.
Dec 2, 15:26 EST
Resolved -
This incident has been resolved.
Dec 4, 10:33 EST
Monitoring -
We have confirmed that Salesloft is accessible for customers who have experienced this disruption. The Salesloft team will continue to monitor the platform to ensure no further disruptions. Thanks for your patience while we investigated.
Dec 3, 16:40 EST
Investigating -
The Salesloft team is currently investigating an issue for a subset of customers who are having difficulty loading the Salesloft web application. We are working to review the root cause and will provide an update shortly.
Dec 3, 16:28 EST