Resolved -
This incident has been resolved.
Nov 17, 09:37 EST
Monitoring -
API Error rates from Google have stabilized and Salesloft users sending mail via Gmail should see a return to normal sending without these errors. We continue working with our partners at Google to understand the root cause of this temporary increase in error rate with their API.
Nov 16, 15:13 EST
Identified -
We are seeing the API error rate from Google come back down to normal levels and are monitoring the Salesloft application to ensure email sending is returning to normal function. We are working with our counterparts at Google to understand the full root cause for these elevated error rates from the Google API.
Nov 16, 14:44 EST
Investigating -
The Salesloft team is investigating reports from Gmail users who are receiving 429 Errors - Rate Limit Exceeded. As soon as we have more details we will share them here.
Nov 16, 13:50 EST