Monitoring - Engineering has fixed the issue that was preventing meetings to be recorded using the MS Teams bot. We will continue to monitor for stability. Thank you for your patience.
Jul 19, 2025 - 10:03 EDT
Identified - Engineering has identified the cause of the MS Teams bot issue and they are working on a resolution as a top priority. We will provide another update as soon as we have a significant development to share.
Jul 18, 2025 - 14:01 EDT
Investigating - We are aware of an issue preventing meetings from being recorded through our MS Teams bot, and we sincerely apologize for the disruption. Our engineering team is treating this as a high-priority incident and is working to resolve it now. We will provide another update as soon as we have a significant development to share.
Jul 18, 2025 - 13:25 EDT
Monitoring - Engineering can confirm that errors that have been causing this issue have dropped to almost zero. After testing we believe that customers are no longer experiencing this issue. We will continue to monitor to ensure stability. Thanks for your patience.
Jul 16, 2025 - 15:50 EDT
Identified - We have identified an issue where error messages are being thrown erroneously by gmail in certain situations causing Salesloft to retry emails that have already been delivered, thus, resulting in duplicate email delivery. Engineering is working with Google to fix these erroneous errors and simultaneously, to create a work around to handle these errors without sending duplicate emails. This is a top priority. Please continue to monitor this Statuspage for updates.
Jul 16, 2025 - 08:53 EDT
Investigating - The Salesloft team is investigating reports from a subset of customers who are seeing duplicate emails being sent. Reporting customers have noticed emails showing as “Failed to Send” in app in the Live Feed, but were actually sending twice when checking their Outbox / Sent Folder & Salesloft Email page. We are treating this with high urgency and will keep everyone updated on our progress for addressing the root cause.
Jul 15, 2025 - 09:51 EDT
Salesloft Web Application
Operational
3rd Party Integrations
?
Operational
90 days ago
100.0
% uptime
Today
VoIP Provider
?
Operational
Vidyard
Operational
LinkedIn
Operational
Nylas
?
Operational
G-Suite Applications
Operational
Salesforce
Operational
MS Outlook
Operational
Hubspot
Operational
Zoom
?
Operational
90 days ago
100.0
% uptime
Today
Salesloft Connect (Chrome Extension)
Operational
Conversation Intelligence
Operational
Deals
?
Operational
Drift Chat
?
Operational
Drift Email
?
Operational
Drift Video
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 19, 2025
Unresolved incident: Conversations: Recording Disruption With Microsoft Teams Bot.
Resolved -
This incident has been resolved.
Jul 11, 09:09 EDT
Monitoring -
Imports for impacted customers are now back to functioning as usual. If you had an import fail earlier in the day, please try your import again. Thanks for bearing with us while we worked through this issue. We will continue to monitor imports to ensure they function as expected.
Jul 10, 17:22 EDT
Investigating -
The Salesloft team is currently receiving reports from a subset of customers who are experiencing their CSV imports not completing. We are reviewing and will update this post
Jul 10, 11:59 EDT
Resolved -
This incident has been resolved.
Jul 11, 09:08 EDT
Monitoring -
Google has released a fix, and we are continuing to monitor its effectiveness. To ensure optimal performance, please update Chrome to version 136.0.7103.114 and Salesloft Connect to version v1.6.8
May 16, 10:06 EDT
Identified -
We are aware of an issue impacting audio functionality within the Salesloft Dialer for users running Google Chrome version 136, released on April 29, 2025. This issue stems from a change in Chrome that affects microphone access to audio.
May 14, 09:42 EDT