Salesloft Status and Maintenance
Monitoring - A fix has been implemented, and exports are being delivered as normal. The team will continue to monitor our systems to ensure exports continue to be received. Thanks for bearing with us while we worked through this.
Mar 05, 2024 - 17:30 EST
Investigating - The Salesloft team is investigating reports of Person Record exports not being delivered. As soon as we have more information, we will update this post. Thanks for your patience while we investigate.
Mar 05, 2024 - 13:47 EST
Investigating - The Salesloft team is investigating an issue where any user with a Custom User Role may have lost access to the “Team View” Permission in the “Coaching” category.

If you are noticing that you or members of your team are no longer seeing appropriate users in the Coaching module, you’ll want to check the user permissions for that role and ensure that the “Team View” permission is enabled.

More info on permissions for the Coaching feature here: https://help.salesloft.com/s/article/Getting-Started-with-Coaching?language=en_US

More info for Admins on how to modify permissions here: https://help.salesloft.com/s/article/Roles-and-Permissions?language=en_US

Feb 23, 2024 - 16:45 EST
Salesloft Web Application Operational
3rd Party Integrations ? Operational
VoIP Provider ? Operational
Vidyard Operational
LinkedIn Operational
Nylas ? Operational
G-Suite Applications Operational
Salesforce Operational
MS Outlook Operational
Salesloft.com Website ? Operational
Salesloft Connect (Chrome Extension) Operational
Conversation Intelligence Operational
Cellular Carriers Operational
Deals ? Operational
Salesloft Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Response Time
Fetching
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Resolved - Engineering has released an update that has fixed this issue. This is now considered resolved. Thanks for your patience.
Mar 11, 19:26 EDT
Investigating - Engineering is currently investigating an issue where the meeting calendar isn't respecting daylight savings time. This means that calendars for people in areas where daylight savings time is in effect, will be off by 1 hour. Please monitor this status page for updates.
Mar 11, 13:16 EDT
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Resolved - This incident has been resolved.
Mar 6, 09:11 EST
Monitoring - After reviewing regional ISP outage information, it looks like Xfinity users in California were impacted by a short outage earlier today that made Salesoft inaccessible in some cases. All systems are running as normal on our end and we are getting reports from impacted customers in the region that access has returned.
Mar 5, 16:53 EST
Investigating - The Salesloft team is currently investigating reports from a subset of customers located on the West Coast US that are having trouble loading the platform. Once we have more information we will share it here.
Mar 5, 15:56 EST
Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 16:54 EST
Update - Activity syncing has returned to normal and all backlogged activities from earlier today have synced over. Our team will continue to monitor our systems to ensure stability. Thanks again for your patience while we worked through this.
Feb 28, 14:03 EST
Monitoring - A fix has been implemented for the subset of customers experiencing a delay in activity syncing. The job that processes this syncing is running at full speed again, and we expect to be caught up on the backlog of tasks needing to be synced shortly. We will share another update as soon as the systems are fully caught up today.
Feb 28, 13:23 EST
Investigating - Our team is currently investigating a delay in activity sync from Salesloft to customers' CRMs for a small subset of customers. Data is intact, but customers might notice activities syncing at a much slower rate. Our team is working to identify the root cause and have these backlogged activities cleared by the end of the day. More information as we have it. Thanks for bearing with us while we investigate.
Feb 28, 10:25 EST