Update - While the major bot issue is confirmed fixed, we are still hearing reports from a small subset of customers that MS Teams bots aren't joining meetings. In the event that you are seeing that behavior, the workaround would be manually adding the MS Teams bot to a meeting. you can find instructions on how to do that in this article:
Monitoring - Engineering has implemented a fix and the MS Teams bot is operational again. We will be monitoring the stability of the platform for the next several hours. Continue to monitor status.salesloft.com for updates.
Jun 16, 2023 - 09:36 EDT
Identified - Engineering has identified an issue where MS Teams Bots are failing to record calls and store them in Salesloft. They are investigating this issue as a top priority. For now our suggestion is to record all calls in teams so that they can be manually uploaded into Salesloft in the future. Continue to monitor status.salesloft.com for updates.
Jun 15, 2023 - 17:01 EDT
This incident has been resolved.
Sep 26, 05:39 EDT
Engineering is detecting that the Google Calendar API is stabilizing. We are continuing to monitor. Please monitor status.salesloft.com for further updates.
Sep 21, 13:25 EDT
Engineering has learned that Google API is reporting a service disruption for Calendar that is causing these issues. Engineering will continue monitor (you can as well) at https://www.google.com/appsstatus/dashboard/ and we will update status.salesloft.com as we have further updates.
Sep 21, 11:50 EDT
Salesloft has identified an issue when connecting Google calendar in the platform. This means that customer may experience errors when booking meetings delays in event synchronization. Our Engineering team is investigating this as a top priority. Please monitor status.salesloft.com for further updates.
Sep 21, 09:58 EDT