Investigating - We're currently investigating reports for a subset of customers who are experiencing issues with Call Recordings not appearing on the Person Profile Page.
We will keep you posted as we work to identify the root cause. Please continue to monitor the status page for updates.
Sep 25, 2023 - 18:05 EDT
Update - While the major bot issue is confirmed fixed, we are still hearing reports from a small subset of customers that MS Teams bots aren't joining meetings. In the event that you are seeing that behavior, the workaround would be manually adding the MS Teams bot to a meeting. you can find instructions on how to do that in this article:
Monitoring - Engineering has implemented a fix and the MS Teams bot is operational again. We will be monitoring the stability of the platform for the next several hours. Continue to monitor status.salesloft.com for updates.
Jun 16, 2023 - 09:36 EDT
Identified - Engineering has identified an issue where MS Teams Bots are failing to record calls and store them in Salesloft. They are investigating this issue as a top priority. For now our suggestion is to record all calls in teams so that they can be manually uploaded into Salesloft in the future. Continue to monitor status.salesloft.com for updates.
Jun 15, 2023 - 17:01 EDT
Salesloft Web Application
Operational
3rd Party Integrations
Third party tools that are core to SalesLoft's functionality.
Operational
VoIP Provider
Twilio powers the SalesLoft Dialer. If status green, search the knowledge base for "Dialer Troubleshooting Guide" for steps on troubleshooting.
Operational
Vidyard
Operational
LinkedIn
Operational
Nylas
3rd Party On-Prem Exchange API
Operational
G-Suite Applications
Operational
Salesforce
Operational
MS Outlook
Operational
Salesloft.com Website
Marketing website describing SalesLoft's product and services
Degraded Performance
Salesloft Connect (Chrome Extension)
Operational
Conversation Intelligence
Operational
Cellular Carriers
Operational
90 days ago
100.0
% uptime
Today
Deals
Opportunity Management
Operational
90 days ago
100.0
% uptime
Today
Salesloft Help Center
SalesLoft Knowledge Base and Support Case Management tooling
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 26, 05:39 EDT
Monitoring -
Engineering is detecting that the Google Calendar API is stabilizing. We are continuing to monitor. Please monitor status.salesloft.com for further updates.
Sep 21, 13:25 EDT
Identified -
Engineering has learned that Google API is reporting a service disruption for Calendar that is causing these issues. Engineering will continue monitor (you can as well) at https://www.google.com/appsstatus/dashboard/ and we will update status.salesloft.com as we have further updates.
Sep 21, 11:50 EDT
Investigating -
Salesloft has identified an issue when connecting Google calendar in the platform. This means that customer may experience errors when booking meetings delays in event synchronization. Our Engineering team is investigating this as a top priority. Please monitor status.salesloft.com for further updates.
Sep 21, 09:58 EDT