Update - The Salesforce outage has been resolved however there is likely data out of sync for those who experienced this outage. If you have sync failures you can retry those in SalesLoft now. Our Engineering team is also looking at options to sync data in mass.
Jun 9, 16:37 EDT
Monitoring - Salesforce has stated that they have identified the issue, implemented a fix and have seen a full recovery. They will be monitoring their network and systems to ensure things stay in a good state before sounding an all clear. You can continue to stay up to date by viewing their status page at https://status.salesforce.com/. We will continue to update this status page as we learn more.
Jun 9, 14:51 EDT
Update - We have confirmed that Salesforce is acknowledging this issue on their status page at https://status.salesforce.com/. We will continue to update this status page as we learn more.
Jun 9, 12:32 EDT
Investigating - We have been made aware that some customers are experiencing an outage with Salesforce. If this is affecting your company, it will affect your SalesLoft app as well Data will not be syncing while this outage is going on. We will continue to investigate and update this page as we learn more.
Jun 9, 11:53 EDT
SalesLoft Web Application
Operational
3rd Party Integrations
?
Operational
VoIP Provider
?
Operational
Vidyard
Operational
LinkedIn
Operational
Nylas
?
Operational
G-Suite Applications
Operational
Salesforce
Operational
MS Outlook
Operational
SalesLoft.com Website
?
Operational
SalesLoft Connect (Chrome Extension)
Operational
Conversation Intelligence
Operational
Cellular Carriers
Operational
90 days ago
100.0
% uptime
Today
Deals
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident is now considered resolved. Thank you for your patience.
Jun 1, 14:01 EDT
Update -
Engineering has identified the problem and implemented a fix for the template issues. In order to take advantage of the fix, please reload the SalesLoft Tab. We will continue to monitor for a while before resolving this incident. Please continue to monitor the status page for additional updates.
Jun 1, 08:45 EDT
Investigating -
We are currently investigating some issue with templates. When running an email step in a cadence for more than one person, the dynamic fields (i.e. names, accounts) aren't adjusting automatically when moving to the next person/email. We also have reports of updates not saving to templates. Our Engineering Team is working to identify the root cause and implement a solution. Please continue to monitor the status page for additional updates.
Jun 1, 07:33 EDT