Monitoring - We identified an issue with an internal networking component which caused the slowness. We mitigated the issue by scaling up additional infrastructure. Our metrics show that the latency has returned to normal levels. We continue to the monitor performance and will resolve this incident after 24 hours, once the performance is stable.
Feb 23, 2026 - 16:42 EST
Identified - After initial improvements, we’re now seeing increased latency again in the app. Our team is investigating and implementing additional mitigation. We’ll provide another update within the next 3 hours, or sooner if the issue is resolved.
Feb 23, 2026 - 15:36 EST
Monitoring - Our Engineers have deployed a fix to resolve the overall platform slowness. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
Feb 23, 2026 - 13:02 EST
Identified - Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.
Feb 23, 2026 - 12:40 EST
Investigating - We are investigating an issue with general slowness within the platform. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Feb 23, 2026 - 11:05 EST
Update - As a result of the maintenance, we observed platform slowness earlier in the day, which has been mitigated. We will leave this maintenance in verifying status for another 24 hours to rule out any other open issues.
Feb 23, 2026 - 16:34 EST
Update - All known issues have been remediated. We will continue to monitor the platform for any issues.
If you have any questions, please reach out to support via the support portal.
We will resolve the event at the end of day Monday (Eastern) if no further issues are detected.
Feb 21, 2026 - 19:51 EST
Update - The previous issues with Conversations and Application Logos have been remediated.
There is an issue with real time gmail reply tracking, however hourly batch gmail reply tracking is functioning correctly.
We are working to resolve this remaining item as quickly as possible. Please reach out to support with any questions.
Feb 21, 2026 - 18:52 EST
Verifying - While the scheduled maintenance is finished, our engineering team is currently investigating two specific issues:
Upcoming Tab: We are aware that some Conversations are not appearing in the "Upcoming" tab as expected.
Application Logos: Newly created applications may not display their logo during the authorization process.
We are working to resolve these remaining items as quickly as possible. Please reach out to support with any questions. Additionally, users will need to re-login to the platform.
Feb 21, 2026 - 14:19 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 2026 - 08:00 EST
Scheduled -
We will be performing scheduled infrastructure maintenance on Saturday, February 21st, from 8:00 AM to 2:00 PM EST.
During this maintenance window, the Salesloft platform, Salesloft Connect extensions (Chrome and Outlook), and Salesloft Mobile (iOS & Android) will be unavailable. Background processes, including email sending, engagement tracking, and CRM syncing, will be temporarily paused.
Additionally, the support portal will be unavailable during the maintenance window. Please use support@salesloft.com to report any issues.
All automated activities will resume immediately following the completion of the maintenance. Users will need to log back in to the platform after the maintenance is completed.
Feb 21, 2026 08:00-14:00 EST