Salesloft Status and Maintenance

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Salesloft Web Application Operational
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
VoIP Provider Operational
Vidyard Operational
LinkedIn Operational
Nylas Operational
G-Suite Applications Operational
Salesforce Operational
MS Outlook Operational
Hubspot Operational
Zoom Operational
90 days ago
100.0 % uptime
Today
Salesloft Connect (Chrome Extension) Operational
Conversation Intelligence Operational
Deals Operational
Drift Chat Operational
Drift Email Operational
Drift Video Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled System Maintenance – Saturday, February 21st Feb 21, 2026 08:00-14:00 EST

We will be performing scheduled infrastructure maintenance on Saturday, February 21st, from 8:00 AM to 2:00 PM EST.

During this maintenance window, the Salesloft platform, Salesloft Connect extensions (Chrome and Outlook), and Salesloft Mobile (iOS & Android) will be unavailable. Background processes, including email sending, engagement tracking, and CRM syncing, will be temporarily paused.

All automated activities will resume immediately following the completion of the maintenance. No action is required from users or admins.
Posted on Feb 09, 2026 - 15:42 EST
Feb 9, 2026
Unplanned Maintenance: Drift Email
Resolved - Maintenance for Drift Email has been completed. This is Resolved.
Feb 9, 16:20 EST
Monitoring - Maintenance for Drift Email has been completed. Our Engineering team will be monitoring over the next 24 hours.
Feb 8, 10:44 EST
Investigating - We are currently performing unplanned maintenance on the Drift Email product. During this time, the Drift Email product will be unavailable, and as a result, Drift Email users may experience intermittent delays in email processing, routing, and dashboard updates.

This does not impact any other Drift, Salesloft, or Clari products or services.

Our engineering team is working to restore full functionality as quickly as possible. Please note that Drift Chat and other platform services remain unaffected and are operating normally.
Feb 6, 15:10 EST
Feb 8, 2026
Feb 7, 2026

No incidents reported.

Feb 6, 2026
Drift Chat - Routing Latency
Resolved - This incident has been resolved.
Feb 6, 13:18 EST
Update - We are continuing to investigate this issue.
Feb 4, 14:43 EST
Investigating - We are investigating an issue where playbook flows are stopping prematurely causing routing to not occur.
Feb 4, 14:42 EST
Feb 5, 2026

No incidents reported.

Feb 4, 2026
Feb 3, 2026
Outlook Integration Issue
Resolved - We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.
Feb 3, 18:08 EST
Investigating - We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."
Feb 2, 13:59 EST
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Salesforce Extension Buttons Missing
Resolved - This incident is now considered resolved. Thank you for your patience
Jan 28, 10:15 EST
Update - This incident is now considered resolved. Thank you for your patience
Jan 28, 09:20 EST
Investigating - We are currently investigating reports that Salesforce extension buttons are not appearing as expected within the browser extension. Our engineering team is currently looking into the matter to restore full functionality.
Jan 27, 10:00 EST
Jan 27, 2026
Jan 26, 2026
Scheduled Maintenance: Infrastructure Migration (US1)
Completed - The scheduled maintenance has been completed.
Jan 26, 16:33 EST
Update - Analytics data has finished processing, and our Engineering team is continuing to monitor the system. We will resolve the event after 24 hours if no issues are reported.
Jan 25, 17:49 EST
Update - Dialer recordings are now available. Some analytics data is still being processed. Another update will be posted within the next 24 hours.
Jan 25, 13:51 EST
Verifying - The infrastructure migration for our US1 hosting environment is complete. All services have been restored. Some analytics data and dialer recordings older than 5 months are being processed. Another update will be posted within the next 24 hours.
Jan 24, 20:54 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 24, 11:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:03 EST
Scheduled - We will be performing a critical infrastructure migration to upgrade our hosting environment. This maintenance will result in a temporary service interruption for the Salesloft platform.

Maintenance Schedule:
Customer hosted on the US1 Region: Saturday, January 24, 2026. [Starting at 6am EST for an ETA of 16 hours]

During the maintenance window, the support portal will be unavailable. Please use support@salesloft.com to report any issues. If you are trying to log into Salesloft please go to https://app.salesloft.com

During this window, the Salesloft application will be unavailable. Email sending, open/click tracking, and CRM syncing will be paused and will resume automatically once maintenance is complete. Some integrations may be temporarily offline. Please reach out to support if you have any questions

Customer Action: Customers utilizing IP allowlists must update their configurations with our new IP addresses prior to January 24, 2026 to ensure continued connectivity. If you are not utilzing allowlist for App access or other integrations, you may disregard.

Please see our Help Article for the full list of new IP addresses.
https://help.salesloft.com/s/article/Salesloft-Whitelist-Domains-and-Public-IP-Address
Jan 13, 11:56 EST
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