Conversations - API Recording Issue
Incident Report for Salesloft
Resolved
All recordings have been backfilled. We are now considering this issue resolved. Thank you for your patience.
Posted Feb 05, 2025 - 08:06 EST
Monitoring
Our Engineers have deployed a fix and API recordings should now be processing. We're now backfilling all effected recordings. Continue to monitor the status page for additional updates.
Posted Feb 04, 2025 - 11:54 EST
Identified
Since Friday, 1/31, recordings from all API platforms (Zoom, Teams, Webex, and Google Meet) stopped processing. Our Engineering team has identified the root cause and is working on implementing the fix. All effected recordings will be recovered/backfilled. Please continue to monitor the status page for additional updates.
Posted Feb 04, 2025 - 11:37 EST
This incident affected: Conversation Intelligence.
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