Degraded Salesloft Dialer Performance

Incident Report for Salesloft

Resolved

This incident has been resolved.

Posted Dec 10, 2021 - 21:00 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 10, 2021 - 16:45 EST

Monitoring

Our Engineering team has seen significant recovery on the dialer. Most customers should see a return to normal operation. We will continue to monitor this situation for stability. Please continue to monitor our Status Page for additional updates.

Posted Dec 10, 2021 - 16:40 EST

Investigating

Twilio has reported an issue that causes outbound calls to fail or results in a slow connection between Salesloft’s Dialer and the call recipient. This may be experienced in the Salesloft platform or via the Salesloft Connect extension. Our engineering team is quickly working to remediate the issue. Please continue to monitor our Status Page for additional updates.

Posted Dec 10, 2021 - 16:00 EST

This incident affected: 3rd Party Integrations (VoIP Provider).