Drift - bot replies/messages not displaying to end users

Incident Report for Salesloft

Resolved

This incident has been resolved.

Posted Jun 22, 2026 - 16:34 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 22, 2026 - 16:22 EDT

Update

We are continuing to investigate this issue.

Posted Jun 22, 2026 - 16:19 EDT

Investigating

We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.

Posted Jun 22, 2026 - 14:29 EDT

This incident affected: Drift Chat.