CRM Activities should now be successfully syncing without a delay. Customers who were impacted by the "503 Service Temporarily Unavailable" Salesforce activity error should be able to successfully retry those activities. This error was related to the ongoing Salesforce incident (https://status.salesforce.com/).
Posted Nov 04, 2024 - 11:13 EST
Monitoring
Our engineering team has identified the issue with CRM activity logging. Users should be able to successfully retry activities with the 503 failure now. This is related to the SFDC ongoing incident (https://status.salesforce.com/). Any failing activities without an error should now be syncing, but may take a few hours to catch up. We’re monitoring to ensure all activities get successfully logged. Continue to monitor the status page for additional updates.
Posted Nov 01, 2024 - 16:52 EDT
Investigating
We are investigating an issue with syncing activities to Salesforce which may related to a current Salesforce incident (https://status.salesforce.com/). It has been reported that some customers are seeing a 503 Service Temporarily Unavailable activity error. Some activities are not showing an error. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Posted Nov 01, 2024 - 15:03 EDT
This incident affected: 3rd Party Integrations (Salesforce).