Salesloft Not Loading For Subset of Customers

Incident Report for Salesloft

Resolved

This incident has been resolved.

Posted Mar 06, 2024 - 09:11 EST

Monitoring

After reviewing regional ISP outage information, it looks like Xfinity users in California were impacted by a short outage earlier today that made Salesoft inaccessible in some cases. All systems are running as normal on our end and we are getting reports from impacted customers in the region that access has returned.

Posted Mar 05, 2024 - 16:53 EST

Investigating

The Salesloft team is currently investigating reports from a subset of customers located on the West Coast US that are having trouble loading the platform. Once we have more information we will share it here.

Posted Mar 05, 2024 - 15:56 EST