This issue has now been resolved. All systems are operation and are working at normal speed again.
Posted Jan 25, 2019 - 15:50 EST
We are continuing to investigate this issue.
Posted Jan 25, 2019 - 15:48 EST
We are currently investigating an issue that is affecting a subset of our customers. These customers might experience degraded response times in the web application. We will update this page as soon as more information is available.