Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal.
A summary of the incident will be posted within the next three US business days.
Resolved
Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal.
A summary of the incident will be posted within the next three US business days.
Identified
We are aware of an ongoing outage with Salesforce that is affecting data syncing between Salesloft and Salesforce for some customers. This may cause delays or failures when syncing activities, tasks, and opportunity data, impacting Sales Engagement and Forecast/Inspect/Analyze.
Support ticket responses may also be delayed while we await resolution from Salesforce. For more details on the underlying outage, see Salesforce's status page: https://status.salesforce.com/incidents/20004433
Our engineering team is actively investigating and will provide updates as we learn more.
