Coaching: View Team Permissions Disabled For Custom User Roles

Incident Report for Salesloft

Resolved

This incident is now resolved. Thanks for your patience.

Posted Mar 22, 2024 - 08:13 EDT

Investigating

The Salesloft team is investigating an issue where any user with a Custom User Role may have lost access to the “Team View” Permission in the “Coaching” category.

If you are noticing that you or members of your team are no longer seeing appropriate users in the Coaching module, you’ll want to check the user permissions for that role and ensure that the “Team View” permission is enabled.

More info on permissions for the Coaching feature here: https://help.salesloft.com/s/article/Getting-Started-with-Coaching?language=en_US

More info for Admins on how to modify permissions here: https://help.salesloft.com/s/article/Roles-and-Permissions?language=en_US

Posted Feb 23, 2024 - 16:45 EST

This incident affected: Salesloft Web Application.